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Facilitating interactions through
structured Web-based bulletin boards:A quasi-experimental study on
promoting learners’ critical thinking skills Ya-Ting Yang a,*, Timothy Newby
b, Robert Billc a Institute of Education &
Centre for Teacher Education, National Cheng Kung
University b College of Education, Purdue University,
USA c School of Veterinary Medicine, Purdue
University, USA Email:yangyt@mail.ncku.edu.tw
Published
in Computers & Education, DOI: 10.1016/j.compedu.2007.04.006
[SSCI]
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1.
Introduction
John Dewey stated that the central purpose of education is
learning to think. As part of education, learners need to develop
and learn to effectively apply critical thinking (CT) skills to
their academic studies, to the complex problems that they will face
in their professions, and to the critical choices they will be
forced to make as a result of the information explosion and other
rapid technological changes. In general, CT has been defined as
“reasonable, reflective thinking that is focused on deciding what to
believe or do.” Research has suggested that face-to-face verbal
interaction, which includes rational dialogue and questioning among
learners and the instructor, accelerates the acquisition of
knowledge and skills while fostering CT development. Unfortunately,
in distance education, learners are separated by distance and/or
time from their instructor and peers; thus, learner/instructor as
well as learner/learner interactions can be significantly hindered.
However, with advances in technology in the World Wide Web (WWW) and
computer-mediated communication (CMC), researchers can now explore
new ways to make distance education a truly interactive experience
and, by extension, improve the development of CT skills through the
use of distance education modalities. Thus, the goal of this study
was to examine the impact of structured online discussions on the
improvement of learners’ CT skills in different phases of learning.
Learners’ attitudes toward learning and enhancing CT skills via a
structured WBB (Web-Based Bulletin Board) were also investigated.
Based on the above goal, a quasi-experimental design was employed to
test the following two research hypotheses: 1. Learners who
participate in structured WBB discussions will demonstrate CT skills
at higher levels than learners who participate in unstructured WBB
discussions. 2. Learners who participate in structured WBB
discussions will show more positive attitudes toward learning via
WBBs than learners who participate in unstructured WBB
discussions.
2. Method
2.1. Participants and
independent variable
The participants were 23 distance
learners (see Table 1) enrolled in the same online course (with
three sections) in an undergraduate veterinary distance learning
course at a large US university. The independent variable, WBB
discussions, was divided into two levels: unstructured and
structured. •Unstructured WBB discussions (Treatment I): Similar
to email, which many instructors use as an educational tool for
communication/feedback in their instruction, the unstructured WBB
discussions referred to Web-based discussions where a threaded WWW
discussion forum was provided in which learners could ask questions,
interact with each other, and obtain feedback from their peers or
their instructor, but where no discussion topics were
posted. •Structured WBB discussions (Treatments II and III): The
structured WBB discussions consisted of four posted discussion
activities that provide learners with guidance in asking CT
questions and evaluating their understanding of the course material.
For example, during the CT modeling, the instructor demonstrated and
prompted the use of thought-provoking questions such as: What is my
point of view on the issue? Is there supporting evidence for my
conclusions? Are those reasons adequate? By what reasoning did you
come to that conclusion? Learners were required to contribute their
ideas and thoughts to each exercise and were encouraged to think
critically about the course content and the questions asked by their
instructor and peers. Those within Treatment II also had the
instructor model CT questioning during the second half of the
semester (for two discussion activities), while within Treatment
III, the CT questioning was modeled during the first half of the
semester (for two discussion activities).
The impact of
structured versus unstructured discussion was examined through a
comparison of the quality of responses from participants in
Treatment I with the quality of responses from participants in the
other two treatments. Moreover, a comparison of Treatment II with
Treatment III allowed for the examination of the effect of the
instructor’s CT modeling at different points of time as well as its
long-term impact.
Table 1. Experimental settings  2.2. Dependent variables
The two
dependent variables were the learners’ levels of CT skills and their
attitudes toward learning via WBBs (see Table 2). Learners’ levels
of CT skills were measured via the California Critical Thinking
Skills Test (CCTST) (Facione, 1990, 1992) as well as the Interaction
Analysis Model (see Table 3) (Gunawardena, Lowe, & Anderson,
1997).
Table 2. Attitude survey 
Table 3. Interaction Analysis Model  3.Data Analysis
Both quantitative and
qualitative methods of data analysis were used in this study.
•For the quantitative data, a 2-way mixed design ANOVA was
performed to identify whether differences between the results of the
CCTST and the participants’ attitudes toward learning via WBBs
existed among the three research groups. •From a qualitative
perspective, learner responses were categorized using the
Interaction Analysis Model and analyzed using chi-square tests. Two
raters—the instructor and the researcher—discussed, negotiated, and
then together parsed the discussion transcripts into units of
analysis. They then independently rated each unit across category of
interactions. The following examples are used to explain how each
unit of the online postings was coded. For example, if Learner A
started a new discussion, the coding was [IA]. If Learner B
evaluated Learner A’s message and replied by stating a contradictory
viewpoint, it was coded [IIA]. Based on Miles and Huberman’s (1994)
formula, the inter-rater reliabilities for the online discussion
analyses ranged from 90.79% to 100%.
4. Results and
discussion
The results of the data analyses showed both
positive and negative findings in the testing of the research
hypotheses. The main findings included: (1).According to the
CCTST scores, the learners who joined in structured WBB discussions
(Treatments II and III) significantly improved their CT skills after
the instructor facilitated discussion activities to help bring about
more productive conversations via the WBB. (2).From an analysis
of the quality of learners’ online discourse to reveal the “process”
of CT, learners who participated in a structured WBB discussion
(Treatments II and III) demonstrated CT skills at a higher level
than learners who participated in an unstructured WBB discussion
(Treatment I). In addition, increased levels of interaction
positively impacted the levels of CT within this structured WBB
discussion environment. However, if WBBs are employed as an
educational tool (similar to email) for learners to use in
voluntarily interacting with their peers and instructor for feedback
(Treatment I), they might not devote enough time and effort to
actually develop the needed CT. (3).In a structured WBB
discussion environment, the sequence of the study procedure
alternated between Treatments II and III conditions with the
instructor’s modeling at different points in the semester. The
results indicated that with the same training time, if the
instructor started to model and challenge learners’ CT skills at the
beginning of the online discussion (Treatment III) rather than in
the middle of the semester (Treatment II), learners seemed to be
more motivated to participate, and the discussion tended to be more
dynamic and interactive. Furthermore, learners maintained their CT
skills after the instructor facilitated CT questioning (Treatment
III). (4).From the attitude survey (see Table 2), the findings
(see Figure 1) suggest that the experimental groups felt
significantly more positive toward the use of WBBs in helping them
learn better because the WBBs allowed them to ask questions and
receive feedback from their peers more easily, to better share and
compare viewpoints with their peers, and to better examine and
justify their own opinions. In addition, the WBBs enabled learners
to better negotiate and integrate the different opinions expressed
by their peers and enabled the instructor to better observe and
enhance the CT skills in the structured online discussion. Thus,
after critically discussing the course materials on the structured
WBB, the experimental groups had more positive attitudes than did
the comparison group toward the use of WBBs for increasing the
productivity, efficiency, and quality of their learning.
Fig. 1. Item-by-item means of post-course attitudes
toward learning via WBBs. 5.
Conclusion
Critical thinking is an important issue in
higher education, and educators have continued to focus on the
development of CT in learners. Structured WBB discussion has
recently been used to improve learners’ CT skills; however, its
effectiveness has not yet been examined experimentally. This study,
using a quasi-experimental design, has been a first step toward
ascertaining the effectiveness of structured WBB discussions in
developing learners’ CT. Two different methods have been used to
examine learners’ CT: (a) quantitative method: CCTST to investigate
learners’ changes in their general CT skills, and (b) qualitative
method: Interaction Analysis Model to investigate learners’
interaction patterns in different phases of the content-based class
discussion. The combination of the two instruments allowed the
authors to thoroughly study learners’ CT on both macro and micro
levels. Positive gains in learners’ CT skills and attitudes provide
empirical evidence that instructional designs incorporating WBB
discussion and interaction can be effective and conducive to the
development of CT.
References:
Facione, P. A.
(1990, 1992). The California critical thinking skills test
(CCTST): Form A (1990) and From B (1992). Millbrae, CA:
California Academic Press. Gunawardena, C., Lowe, C., &
Anderson, T. (1997). Analysis of global online debate and the
development of an interaction analysis model for examining social
construction of knowledge in computer conferencing. Journal of
Educational Computing Research, 17(4), 397-431. Miles, M. B.,
& Huberman, A. M. (1994). Qualitative data analysis: An
expanded sourcebook. Thousand Oaks: Sage. |
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